FAQ - Frequently Asked Questions

How is my account information used?
Your personal information is used only so we may contact you with regards to your listing. We respect your privacy. Your contact information will not be given to anyone, without your permission.

How do I register?
Click on the ' Tenants or Landlords Login' and then click on the 'sign-up' link in the page. Once you have selected and submitted the username and password, return to the login page and click the 'Login' button to proceed with registration

I have completed my registration. How do I log in to submit my information?
Click on the respective login and put your username and password to continue. If you are a Tenant, click "Tenants Login" else click "Landlords Login". Once you login, the system will always give you the option to update your information. If you don't want to update information, click "Search for Landlords" or "Search for Tenants" respectively (based on which login you are in).

I try logging in but I am unable to.
In order to log in you must first register and create a username and password and then use this information to login. See ‘How do I register.‘

If you are still unable to log in, it may be due to one/all of the following:

• Your username was not a valid email address or the username contain spaces

• You may be behind a firewall or may have pop-up blockers installed on your browser. Try disabling the firewall or pop-up blocker (or both) while you are on our site. You can reactivate them after you are done.

What is the difference between regular and enhanced service?
Regular searches are done within the current database and both landlords and tenants are given an activation code so they may contact each other without additional cost. ‘Enhanced service is personally monitored, searches are not limited to our database. Service fee is applicable

How long is my rental accommodation listed for?
The listing remains active for the duration of your membership on until it is rented, which is first.

How do I update or delete my listing?
Login and make your changes, then select ‘update record’. To delete, please email us with ‘delete registration’ in the subject line

I have forgotten my username/password. What can I do?
Please contact us to request it.

How do I pay for my listing?
After you have submitted the registration, return and click www.papaypal and send registration fee to fees @ pechomefinders.ca.

I have more questions
Please contact us at info @pechomefinders.ca